Job Description

  Job Summary:

Focuses on improving access to health care services, increasing health and screening, enhancing communication between community members and health providers, and reducing the need for emergency and specialty services. Coordinate/participate in community events, meetings, and other agency and community activities to promote and increase the usage of Care Alliance Health Center. Provides a variety of specialized services to special populations. The CHW is expected to understand mental illness and addiction, being willing and ready to engage with clients who struggle with these issues at all levels. 

Works with the community at the grassroots level to promote health access via the Care Alliance Health Center (CAHC). The CCHW builds relationships with community members and front-line staff at local institutions including schools, social service agencies, businesses, shelters, and places of worship to create pipelines for new CAHC patients and inform CAHC’s responsiveness to the community through our programs and services.

  Responsibilities:

• Establish positive relationships with front-line staff at identified organizations, Flag potential relationships for CAHC leadership
  Work with vulnerable populations with chronic illnesses, mental illness, and substance abuse; individuals who are homeless or living in public housing
• Represent and promote CAHC at relevant community events such as CMHA resident meetings, parent meetings
  Educate community members and leaders on available clinical and supportive services at CAHC, targeting messages to the population. Link potential patients to services, including scheduling appointments.
• Conduct community presentations and workshops on CAHC services and health topics
• Design and implement community events such as open houses and health fairs
• Plan and execute grassroots community outreach events.
• Serve as a liaison between the community and CAHC, providing relevant feedback and informing operations and programs, and coordinating the use of community spaces within CAHC facilities
• Support community engagement in the delivery of services at CAHC through the Community Advisory Boards, focus groups, and patient satisfaction surveys
• Organize activities to meet CAHC priorities and goals

• Associate degree in Social Work, a related field, or commensurate experience. Bachelor's degree preferred.
• CHW Certification or willingness to obtain certifications
• Minimum of 2 years of community engagement experience, working with vulnerable populations with chronic illnesses, mental illness, and substance abuse; individuals who are homeless or living in public housing
• A valid driver’s license,
• Experience working with an FQHC or community health clinic preferred
• Ability to work outside, sometimes in inclement weather
• Ability to quickly assess and respond to requests for support·
• Strong problem-solving skills· Ability to plan, organize, and complete associated paperwork in a timely manner and maintain confidentiality
• Some evening and weekend hours are required

Technology Requirements:

Basic understanding and familiarity with the following:

• Proficient in Microsoft Office, Word, and Excel
• Microsoft Outlook for emails
• Experience using an EHR. EPIC experience is a plus

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