Job Description

Primary City/State:

Tucson, Arizona

Department Name:

Admin-Hosp

Work Shift:

Day

Job Category:

General Operations

Banner – University Medical Center Tucson & South is the Flagship Institution for Banner Health. The hospitals are ranked nationally by the U.S News & World Report in three adult specialties gynecology, nephrology, and pulmonology and lung surgery, and are high performing in other critical areas. We provide the highest level of care available in Tucson, Arizona. Together, with The University of Arizona’s College of Medicine as its academic partner, our employed medical group and large independent faculty have created destination programs in Neurosciences, Cardiovascular Care, Orthopedics/Sports Medicine, and solid organ transplantation.

The CEO will have oversight of the Tucson market operations, including two academic medical centers, 26 ambulatory clinic sites, an NCI designated cancer center and a robust medical group of approximately 745 providers. Banner University Medical Center Tucson and Banner University Medicine South have a combined 900 licensed beds and 32 operating rooms. Additionally, Banner University Medicine Tucson has the area’s only dedicated children’s hospital located within and adjacent to its campus, including a Perinatal Trust Level 4 NICU .

This role is highly engaged as an executive leader with substantial experience in Academic Medicine Setting ( AMC ) with academic partners, dean of college, department chairs fostering and developing relationships with our greater community, including medical staff, residents, employees, volunteers and external agencies to ensure that our facilities are the best place to work and receive care in Tucson, Arizona. The CEO is charged with embodying and embracing our mission " Making health care easier, so life can be better ", serving as the principal link between the two hospitals, medical group, College of Medicine, the local board and medical staff.

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management Incentive Program as part of your Total Rewards package.

Banner – University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health-care professionals and conducting groundbreaking research. Also located on the campus is Diamond Children’s – recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies. Banner – University Medical Center Tucson is a Level 1 Trauma Center, meaning we care for the most critically injured patients. The hospital is consistently listed among the nation’s top hospitals in the prestigious Best Hospitals ranking by U.S. News & World Report. The academic medical center has earned Magnet Recognition becoming the only hospital in southern Arizona to meet the rigorous standards of the American Nurses Credentialing Center’s Magnet Recognition Program® for nursing excellence. The hospital’s physicians are full-time faculty of the University of Arizona College of Medicine – Tucson. Our specialty services include comprehensive heart and cancer care, advanced neuroscience techniques and a multi-organ transplant program.

POSITION SUMMARY

This position has overall accountability for producing desired results associated with service excellence, quality clinical outcomes, market share maintenance/expansion, and financial integrity of operations at assigned medical facility or complexes, being highly visible at the facility, region and system levels, and includes the development and management of campus growth and improvement plans, efficient utilization of resources, acquisition of technology, and program development. This position is responsible for developing and fostering positive relationships with all constituents including medical staff, employees, volunteers, external agencies, and the community. This leadership position is also responsible for the development of short and long-term plans for carrying out the goals and objectives of the System as developed by the Board of Directors. This position is responsible serving as a change agent and driving, supporting and modeling a service-oriented culture focused on patient safety and the overall patient experience. This position serves as the principal link between hospital activities and the community, local Board, and medical staff.

CORE FUNCTIONS

1. Promotes high performance expectations for the campus leadership/management team. Directs and ensures the effective identification, recruitment, development, and maintenance of talent for current and future organizational/facility needs in order to achieve goals and objectives. Sets clear expectations and holds team members accountable for producing desired outcomes. Motivates and develops team members and promotes teamwork.

2. Directs and oversees financial stewardship with an emphasis on providing efficient utilization of resources (maximizing operating margin), and making appropriate decisions pertinent to capital and technology acquisition (maximizing return on investment).

3. Maintains a service excellence and healing culture with high expectations established for positive patient experiences. This culture should create an environment that results in high employee retention and high employee satisfaction. This service excellence culture includes ongoing and meaningful communication with employees to ensure that all staff members are well informed and recognized appropriately. Serves as a leader in developing the Continuous Quality Improvement process, in educating staff and role modeling Service Excellence, and in assisting with cultural transformation.

4. Develops and maintains positive relations with the medical staff, the community, patients, families, regulatory agencies, contractors, and other applicable parties, ensuring and fostering a high level of collaboration within a highly matrixed team environment in order to coordinate activities, review work, exchange information, and resolve problems. Promotes collaboration between the system, hospital management, and medical staff. Serves as a liaison to the medical staff leadership and to the medical staff committees. Works with medical staff to assure the provision of facilities and services that fosters a high level of professional practice and responsiveness to the needs of the community, including high quality patient health care and desired medical management outcomes.

5. Provides leadership and actively participates in the development and implementation of strategic, tactical, program and operational planning. Utilizes forecasting and planning processes to identify capital and technology acquisitions and program development opportunities which achieve desired campus growth related to capacity and capability of services offered, ensuring the delivery of services that are responsive to the needs of the community.

6. Participates in community and industry activities in an effort to enhance community recognition of the organization and the campus, ensure proper regulatory and accreditation standards, and to obtain cooperation and support of the community on issues that impact the medical center. Positively represents the organization and the facility in the community and/or with various national, regional, and/or local entities, garnering desired support in order to enhance program development.

7. Implements, through management and leadership staff, a Patient Safety Plan that: fosters an environment that focuses on processes and outcomes rather than individual blame; ensures that safety is a priority in design and redesign of new services; allocates financial, informational, physical and human re

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