**Sign-on Bonus Eligibility*

• Visits patients to confirm daily menu selection, all patient food and diet related needs. Communicates diet-related needs to clinical team members.
• Accurately completes patient tray process: menu selections, tray assembly, tray delivery to patients and pickup as assigned, special request and off-time meal deliveries.
• Must transport ReTherm cart (and/or room service transport cart) to and from the Food and Nutrition department, patient rooms and various hospital locations.
• Works cooperatively with team members, patients, and patient unit staff; coordinating customer services.
• Ensures Patient Satisfaction score for the department is met.
• Ensures accurate and timely processing of patient information from written and verbal communication. Communicates appropriately to the diet office staff.
• Promotes customer satisfaction by courteous, confidential service. Resolves all customer requests in a timely manner. Conducts Hospitality Rounds following each meal. Provides caring and responsive service to patients on a daily basis.
• Inventories, gathers, and delivers floor stock to units as designed by each facility.