Job Description

Business Development Manager Salary plus variable compensation Full-time Full Job Description Cecil Atkission Automotive is a supportive and friendly environment, with a strong focus on team development and training. Join our team to be part of the next generation of BDC leadership as our BDC – Business Development Managers. We’re on a mission to build a strong, motivated and diverse team that strives for success by working together. Our Company is built on growth, investing in people and helping them grow into leaders. If you are a hands on, motivated, energetic self-starter, who is not afraid to work with your team towards their career goals, as well as yours; then we may be that opportunity you are looking for Benefits:

• Base Salary Plus Bonus and Incentives
• Health, Dental, and Vision Insurance
• Disability and Life Insurance
• Retirement/SRA and HSA
• Holiday/Paid Time Off

Duties and Responsibilities:

• Monitoring and evaluating Inbound and Outbound sales BDC performance, providing learning or coaching opportunities, and taking corrective action, if necessary
• Maintains discretion and confidentiality in all areas pertaining to system security, customers data, and proprietary information
• Ensuring our sales associates/ bdc agents understand and comply with all call center objectives, performance standards, and policies
• Able to drive team performance to achieve department and individual metrics
• Conduct meetings with agents in a team or one-on-one online atmosphere
• Answering sales associates questions regarding best practices or difficult calls
• Expected to acquire detailed knowledge of Automotive scheduling systems and in-house software
• Ability to work independently as well as an active participant in a team
• Ability to multitask and remain calm under pressure, especially during peak times
• Manage employee work shift schedules
• Manage our team to drive appointments from Web Leads and Incoming Sales calls during peak times
• Offers new ideas and suggestions for improvement
• Understands and embraces the business and call center operations strategic direction
• Commitment to performance excellence
• Is organized and passionate about their impact on the Company

Qualifications/Requirements:

• Excellent communication and interpersonal skills
• Excellent leadership skills with the ability to coach, mentor and support employees
• Exemplifies a positive and encouraging attitude during all interactions
• Minimum of 2 years of BDC management experience required
• Proven track record of meeting or exceeding set performance standards
• Self-motivated and desire to achieve results
• Strong coaching and leadership skills, ability to motivate team
• Strong communication skills & ability to build relationships with other Team Managers and agents
• Strong organization and time management skills
• Understands and can demonstrate how to be helpful, friendly and kind

If you feel that you are able to accomplish the day to day goals with our Team and enjoy working with others then apply. Only FULLY completed applications will be considered further in the hiring process!!!

Job Tags

Holiday work, Full time, Shift work,

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